Awards and CERTIFICATIONS
2006 | Utah
Organized a drive to collect supplies for distribution to those in need in Haiti.
Current | Utah
Bachelor’s Degree Studies, Data Science and Communications
Actively studying computers and the programming behind them. I am currently tying this knowledge into my current career in SEO and social media. By utilizing my knowledge of software functions and meshing it with search engine and social platform capabilities.
2010 - 2012 | Texas *Online
Associate's Degree, Technical Drafting & Design and Engineering
Mainly studied mechanical, electrical, pipe, and building drafting as well as some engineering and general studies.
2003 - 2007 | Utah
General Education Development (GED)
Participated in regular schooling along with AP classes and extra online classes to graduate earlier. I also was active in the work release program heavily which allowed me to work during high school.
October 2016 - Present | Lehi Utah
I help strategize Boostability's growing portfolio of SMB clients and partners. In this role I help review our current product offering both in quality and scalability. I also review and test new ideas for value and scale to potentially offer our clients. As well as help drive client success and satisfaction with our SEO products.
May 2015 - October 2016 | 1 Year 6 Months | Lehi Utah
I review the SEO strategy and overall direction of SEO fulfillment for Boostability and partners. I research SEO tactics daily through industry experts, Boostability data, and live testing. I am responsible for the innovation of the SEO strategy by testing and adding new features and by improving on the current SEO offering of Boostability.
August 2013 - May 2015 | 1 Year 10 Months | Lehi, Utah
Managed several enterprise level teams that included Proposal Support and Account Management. I also created training and further employee development processes and material for Boostability.
April 2013 - August 2013 | 5 Months | American Fork, Utah
Managed a team of 5-6 members while defining and producing premium processes and products. All while continually improving team members and enterprise accounts.
November 2012 - April 2013 | 6 Months | American Fork, Utah
Managed higher spend clients of $3,000 a month or more. Previous experience with Boostability as a Sales Consultant, Account Manager, Team Lead, Team Trainer, Process Development, and Enterprise Account Management. I Still create processes and training documents. I also currently help in expanding services and training offered by Enterprise Account Management.
March 2011 - November 2012 | 1 Year 9 Months | American Fork, Utah
Managed a team of 4-5 members with training, escalations and refunds as well as provided chat functionality for inbound inquiries about services.
November 2010 - March 2011 | 5 Months | American Fork, Utah
I provided customer service and SEO strategy to small to medium clientele. I also helped develop and manage a small portion of the AM team before eventually becoming the team lead.
June 2010 - November 2010 | 6 Months | American Fork, Utah
I sold Search Engine Optimization (SEO) to Small and Medium businesses. This included cold calling and pre-qualified leads. I also sold as a part of a small partner sales channel called Local Edge.
January 2008 - June 2010 | 2 Years 6 Months | Orem, Utah
Managed everyday operations from Mail Room to Customer Support for Apple Rebates.
January 2007 - Jan 2008 | 1 Year 1 Month | Orem, Utah
Support Rep for Several Companies Including Navteq, Provo Craft, Microsoft Rebates, and Apple Rebates.